FAQS

do you work with and treat all Fitzpatricks (Skin tones)?

Yes, Vera Pelle focuses on being a skin therapist that is able to treat all ages, skin tones, and skin types. My client base is compromised of all ethnicities from all over the world! I love all my clients and want to be able to help anyone who walks into our spa.

Are there any specific skin conditions you specialize in treating?

I am a corrective skin specialist, so I major in Acne, Hyperpigmentation, and Anti-Aging.

What is included in a vera pelle virtual consultation?

Our virtual consultations include a 30 minute personalized zoom session with Dominique. She will discuss your skin goals, concerns, and your current routine as she creates a to create a customized skincare plan tailored to your needs. You’ll receive professional guidance and product recommendations, along with a starter routine that will be shipped directly to your home.

How do I book an in-person treatment?

To book an in-person treatment, visit our “Book Now” button to view our menu. Vera Pelle offers a range of advanced skin treatment and treatment plans using leading skincare brands and technology. All first time clients MUST book an Initial Consultation or Initial Consultation + Mini Treatment to Dominique will help you choose the best treatment based on your skin’s specific needs.

do I need to book follow up in person appointments if I have a created skin care routine?

Yes. Investing in monthly skin care treatments and a professional skin care products are essential to address, treat, and consistently maintain results desired. It is not required, but to get the most out of your consulations to really from timeline for visible results will depend on your specific skin concerns and the products recommended. Some clients see improvements within a few weeks, while others may require consistent use over a few months. Typically you should give each product 2-3 months (60-90 days) from the beginning of use to let it run it’s course with addressing your skin concerns. Additionally, we’ll provide detailed guidance during your consultation on what to expect and the Dos & Don’ts of usage.

What is the return policy for products purchased at vera pelle?

We accept returns on unopened and unused products within 14 days of purchase. Please contact our customer service team with your order details to initiate a return. Unfortunately, we cannot accept returns for opened or used products due to sanitary practices.

How soon will I see results from my recommended skincare routine?

The timeline for visible results will depend on your specific skin concerns and the products recommended. Some clients see improvements within a few weeks, while others may require consistent use over a few months. Typically you should give each product 2-3 months (60-90 days) from the beginning of use to let it run it’s course with addressing your skin concerns. Additionally, we’ll provide detailed guidance during your consultation on what to expect and the Dos & Don’ts of usage.

Can I combine a virtual consultation with an in-person treatment?

YES! All first time clients MUST start with a Consultation to get a Personalized Skin Care Plan and a Mini Facial Treatment to ultimately immediately start your journey towards results on your first visit. Both best work together to support your skincare goals.

Do you offer gift cards for consultations or treatments?

Yes! Click the button “Book an appointment” and scroll all the way to the bottom of the scheduling page to select which gift certificate you would like.